At Puresphere, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds
We accept refund requests within (X days, e.g., 30 days) of purchase.
The item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase is required for all refund requests.

2. Non-Refundable Items
Opened or used products (unless defective).
Clearance or final sale items.
Digital/downloadable products (if applicable).

3. Refund Process
Contact us at support@puresphereusa.com with your order details.
If eligible, we will provide return instructions.
Once we receive and inspect the returned item, a refund will be issued to the original payment method within (X business days, e.g., 7-10 days).

4. Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
We do not refund original shipping fees.

5. Contact Us
For any questions or refund requests, please contact us at:📧 Email: support@puresphereusa.com