At Puresphere, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.

1. Order Processing Time
Orders are processed within (2-7 business days) after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation with tracking details once your order has shipped.

2. Shipping Areas
We currently ship within (U.S. only / Worldwide / Specific regions).
If you are outside our shipping zone, please contact us for special arrangements.

3. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your order through our website or the carrier’s website.

4. Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery date, please contact us.
Puresphere is not responsible for delays caused by the shipping carrier, weather conditions, or customs clearance.
If a package is lost, we will work with the carrier to resolve the issue.

5. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within (3 days) of delivery at support@puresphereusa.com with photos of the item and packaging. We will arrange for a replacement or refund.

6. Contact Us
For any shipping-related questions, please reach out to us at:

📧 Email: support@puresphereusa.com